SUPPORT
EVERYWHERE Customer Success
Accelerate your global communications deployments
SEE THE PLANSWhy EVERYWHERE Customer Success?
Get Expert Guidance along each step of your Onboarding Journey with EVERYWHERE Success Plans
EXPERT ADVICE
Faster Adoption
Spend time with EVERYWHERE Experts on satellite messaging best practices and direct oversight of implementation
FIELD Training
Unlock More Value
Field training with EVERYWHERE onboarding specialists on specific vertical market use cases
24/7 SUPPORT
Maintain Focus
With 24/7 support access and custom deployment plans EVERYWHERE Experts enable businesses to focus on operational efficiency
Personalized Solutions
Access personalized solutions at every step of your EVERYWHERE journey
CREATING A ROADMAP
Strategic Planning
Let us build the foundation to provide global team connectivity
LAUNCH SUPPORT
Implementation
Go live with EVERYWHERE experts guiding the people, processes, and technology
ITERATIVE APPROACH
Review & Refresh
Incorporate incremental improvements with innovation and maintain business continuity
Customer Success Plans
Do it myself
- EVERYWHERE Academy
- Network Status Dashboard
- Technical Support (Standard Business Hours)
BASIC
Learn with self-guided resources across FAQs and video tutorials
- Flexible, user-friendly learning with the EVERYWHERE Academy
- Online ticket and phone support during business hours
Meet the Customer SuccessTeam
Our Resources. Your Business.
Use Our Team of Experts
Customers deploying many devices require planning and coordination. For these customers, EVERYWHERE offers Customer Success that include hands-on device configuration, training, and implementation support to help you make the most of your investment.
- Deployment Plans
- Annual On-site training
- Refresher Course(s)
- End-user support through customer preferred communication channel
- Account Configuration (Admin assist)
- 24/7 Support
Hub/Device/App
Account Configuration
