EVERYWHERE Customer Success

Accelerate your global communications deployments 

SEE THE PLANS

Why EVERYWHERE Customer Success?​

Get Expert Guidance along each step of your Onboarding Journey with EVERYWHERE Success Plans

EXPERT ADVICE

Faster Adoption​

Spend time with EVERYWHERE Experts on satellite messaging best practices and direct oversight of implementation

FIELD Training

Unlock More Value​

Field training with EVERYWHERE onboarding specialists on specific vertical market use cases​

24/7 SUPPORT

Maintain Focus​

With 24/7 support access and custom deployment plans EVERYWHERE Experts enable businesses to focus on operational efficiency

Customer Success Plans​

Do it myself

  • EVERYWHERE Academy​
  • Network Status Dashboard
  • ​Technical Support (Standard Business Hours)​

BASIC

Learn with self-guided resources across FAQs and video tutorials

  • Flexible, user-friendly learning with the EVERYWHERE Academy
  • Online ticket and phone support during business hours
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Meet the Customer SuccessTeam

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Evan Connell

Account Specialist

CONTACT EVAN
Chuck

Chuck Kelly

Account Specialist

CONTACT CHUCK
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Tim Fallon

Customer Success Manager

CONTACT TIM
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Jake Bailey

VP, Product Management & Customer Success

CONTACT JAKE

Our Resources. Your Business.

Use Our Team of Experts

Customers deploying many devices require planning and coordination. For these customers, EVERYWHERE offers Customer Success that include hands-on device configuration, training, and implementation support to help you make the most of your investment

  • Deployment Plans
  • Annual On-site training​
  • Refresher Course(s)
  • End-user support through customer preferred communication channel
  • Account Configuration (Admin assist)​

Hub/Device/App

Account Configuration

Field Demonstration

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