The EVERYWHERE Hub is optimized to work with the Google Chrome browser.

A Display Group is a collection of one or more devices to be displayed on the map on the Tracking page. It is the primary mechanism for viewing the track points collected by individual devices. Each Display Group is assigned a unique color, and all of the devices within the group are displayed with that color on the map. To create a Display Group, from the Tracking screen, click on the Groups icon. This will open a list of all of the Display Groups you have defined. At the bottom, click on the plus sign to create a new Display Group. On the pop-up menu, enter the Group Name, and then click on the pull down for the Group Type and select Device Tracks, then select Accept. On the subsequent pop-up menu, select the devices you want included within the Display Group, set the optional parameters, and click on Save.

​This is where the real power of the Display Groups lies. From the Tracking Page, click on the Groups icon, scroll to the group you want to modify, and click on the pencil icon to edit. If you wish, change the devices you wish to include in the group. Click on the push pin icon on the left side of the box to change the parameters for the devices within the Group. If you wish to change what is being displayed, click on the pencil to edit the parameters. There are two options, Live Stream and Point History. As the names imply, these display live data (the most recent points), or all of the points between two dates (useful for after action reports). In every instance, the selected settings are displayed in italics at the top of the screen. For a Live Stream, select either “Latest point for each device” or “Last ___ points for each device and fill in the blank. For the latter case, you can further limit the number of points by ensuring the “Limit time frame” is clicked and setting one of the timeframe parameters. Then click on Update, and finally Save your changes.

When the inReach or EC-100 is paired with the EVERYWHERE App, and the combination is working within a cellular or Wi-Fi network, it is possible that a track point may come from the device or the App. To tell which it came from, look at the icon next to the point
If it is the GPS icon, the track point came from the device
If it is a Fusion icon, the track point came from the App

​A Heatmap is an analytics tool that shows where your remote workers spend most of their time. The more track point collected within a given area, the brighter the color on the heatmap, which means the more time the individuals are spending within that area. It can also help to identify if a field person is working outside of their assigned area.

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​From the Tracking screen, click on the Groups icon. This will open a list of all of the Display Groups you have defined. At the bottom, click on the plus sign to create a new Display Group. On the pop-up menu, enter the Group Name for the Heatmap, and then click on the pull down for the Group Type and select Heatmap, then select Accept. On the subsequent pop-up menu, select the devices you want included within the Heatmap and click on Save.

​This is most likely because you are displaying a vector map. EVERYWHERE maps may be represented in a vector format or a raster format. Our mapping engine requires raster maps for Heat Maps. Switch to a raster map, and the Heat Maps should be displayed.

This often happens if there are a large number of Alerts that haven't been dismissed. Click on the Notifications icon (the bell) and select Alerts. Click on the Selection icon (bottom left) and click on Select All Visible. Then click on Dismiss. This may need to be repeated numerous times to dismiss all of the Alerts.

Certain ad blockers such as UBLOCK Origin prevent the maps from loading. EVERYWHERE recommends disabling all ad blockers.

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