Support Center Videos

Support Center Videos

Get Started with the EVERYWHERE HUB Basics

These short videos will show you how you can get started with your communicators and walk you through some of the important features of the HUB.

DISPLAY GROUPS

Are you tracking multiple teams? Easily differentiate between teams on the EVERYWHERE hub through either live streams or historical track points with display groups. Customize display groups by team or device and have the ability to export data.

USER ACCOUNTS

Looking to set up specific permissions for additional hub account users to control which devices they have visibility to within the EVERYWHERE platform? We’ve got you covered.

CREATING TEAMS

Teams allow you to organize your devices in a way that is meaningful to your organization. You can scale your organization in the following ways:

• To support different business units or functional areas

• Create teams for different geographic regions

• Control visibility between devices using sub-teams

• Provide supervisors and response teams a way to see multiple teams

• To manage a large number of users, you can manage access and visibility through team paths

Customer Onboarding Journey

Our Customer Success Team partners with you to find the right approach that fits the specific needs of your organization.

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Getting Started

Our Capabilities

80% of the world lacks cellular coverage. Using proven technology, EVERYWHERE Communications changes the game.

Our Solutions

Our products help keep you and your remote teams connected and protected anywhere in the world.

EVERYWHERE App

The App operates in standalone mode in
Wi-Fi or cellular environments, or it may be paired via Bluetooth inReach Communicators to provide global connectivity and communications.

Overview & Activate

Welcome to EVERYWHERE

This includes an overview of key information on the beginning of your onboarding journey for the EVERYWHERE platform.

Activating the EVERYWHERE App

This videos shows how to activate the EVERYWHERE App and access your bluetooth pairing and status with your inReach device.

Pulse

Pulse provides a proactive health and welfare check of your team.

Feature Introductions

Display Groups

This video provides a broad overview of our Display Group Feature.

Geofence

Where to locate the geofence feature on the hub and how to enable notifications.

Feed

A Feed post is an efficient way to share information with all team members. Users can post geotagged texts, photos and audio clips with the ability for other users to reply or acknowledge.

How To's

Display Groups

Check out this quick video on tips and tricks to customize your hub account!

Teams

Teams allow you to organize your devices in a way that is meaningful to your organization. You can scale your organization to support different business units or functional areas.

Create Hub user account

Looking to set up specific permissions for additional hub account users to control which devices they have visibility to within the EVERYWHERE platform? We’ve got you covered.

Initiate an SOS on the EVERYWHERE App

See a live demonstration of the EVERYWHERE SOS process on the app.

Geofence

Step by step instructions on how to create a geofence.

Display Groups

This video shows how to create a new Display Group.

Edit Active Display Groups

This video describes how to edit an active display group.

Initiate a Pulse Event

This video breaks down how to initiate a new Pulse Event.

Create a Heatmap

This video shows how to create a new Heatmap display group.

How to Activate and Cancel SOS

Activating SOS: Slide the SOS slider from left to right. To reduce the risk of an accidental SOS activation, the user will be asked to activate or cancel the SOS request. Tap "Cancel" to return to the previous screen.

How to Perform a USB Sync

This video breaks down how perform a USB Sync.

Send a Message

The default landing and home screen of the App is the Messages screen. From here, users can activate or deactivate SOS, view recent or create new secure chat messages with team members

Google Earth Geofence

Check out how to customize a geofence on Google Earth and import onto the EVERYWHERE Hub.

How to Update Multi-Channel SOS

This video shows you how to update or change your Multi-Channel external notifications. This includes alerts for SOS, Geofence Crossings, and Pulse Responses (Need Help).

How to Update Emergency Contact Information

This video shows you how to update and change your Emergency Contact Information (this can be done at the bulk level, all the way down to the individual device level).

How to Update Preset and Quick Messages

This video shows you How to Update Preset and Quick Messages on the EVERYWHERE Hub.

How to Change Device Alias From the EVERYWHERE HUB

How to Change Device Alias From the EVERYWHERE HUB.

How to move Devices between Sub Teams on the EVERYWHERE Hub

This video with show you how to move Devices between Sub Teams on the EVERYWHERE Hub

How to Create Reports on the EVERYWHERE Hub

This video will show you how to create Reports on the EVERYWHERE Hub.

How to use Team List on EVERYWHERE App

This video will show you how to use Team List on EVERYWHERE App.

How to enable Location Services and Tracking for the EVERYWHERE App

This video will show you how to enable Location Services and Tracking for the EVERYWHERE App.

3 Key Pieces of information on Static Bar in EVERYWHERE App

This video describes the 3 Key Pieces of information displayed on Static Bar in the EVERYWHERE App.