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SUPPORT

CANCEL SERVICE

Thank you for being a valued customer of the EVERYWHERE Platform. We understand that circumstances may change, and we're here to assist you through this process. To initiate your service cancellation, please fill out the form below. Rest assured, our team is committed to ensuring a smooth and hassle-free experience as you transition away from our platform. If you have any questions or need further assistance, our dedicated support team is available to help you at every step.


As a reminder, you are REQUIRED under the terms of your agreement with EVERYWHERE (or its authorized Reseller or Distributor, if purchased indirectly) (the “Agreement”), that you MUST notify in writing or via email any End User in possession of a Device whose service is canceled and provide them with an End User Cancelation Notice. The End User Cancelation Notice must contain the WARNING below:

WARNING: Canceling EVERYWHERE services also cancels Iridium service on each device, as well as on the EVERYWHERE App. This means that use of the SOS button or SOS functionality will not operate on these Devices and therefore no SOS functionality will operate and no SOS Emergency Services will be activated. It is important to note that inReach devices provide no feedback to let the user know that the SOS is not sent.

Your End User Cancelation Notice shall also include the cancelation date.

Under the terms of your Agreement, you represented and warranted that you will comply with the End User Cancelation Notice requirements set forth above and your failure to do so is a material breach of the Agreement. You also acknowledged that: (a) EVERYWHERE has no way of knowing the identity or contact information of the End Users whose Services may be canceled; and (b) failing to provide the End User Cancelation Notice could result in an End User falsely believing that he/she might be rescued after pressing the SOS button on a Device when, in fact, their Services are canceled and the SOS functionality will not operate and no SOS Emergency Services will be activated.

In addition, you agreed under the terms of your Agreement to indemnify EVERYWHERE (and its authorized Reseller or Distributor, if purchased indirectly) for injury, death or other claims on behalf of an End User whose Services were Canceled.

Point of Contact

EVERYWHERE Headquarters

Annapolis, Maryland, U.S.A.

Email

VP, Product Management and Customer Success: Jake Bailey

Phone number

For all inquiries: (+1) 410-639-6834

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