EVERYWHERE Creates New Automated Duty of Care Check-ins Capability for Leading Forestry Company.

The Challenge: 

A Canadian forestry company with over 60 facilities across Canada, US, UK, and Europe, was struggling to manage multiple duty of care solutions across 60 different locations. The company needed a single, flexible solution that could be tailored to the unique needs of each division. The solution would need to incorporate check-in capabilities to fully comply with mandated Duty of Care legislation recently passed in Canada.

EVERYWHERE Solution: 

EVERYWHERE’s mission is to connect and protect your most valuable assets – your people. The EVERYWHERE team quickly understood the complexity of the customer’s challenges and worked side-by-side to develop a tailored solution. EVERYWHERE’s Product Development Team created, tested, and produced new check-in features to address their client’s needs in record time. EVERYWHERE’s new Scheduled Check-ins & Remote Check-ins enabled our client to automate their duty of care on a single pane of glass. 

Automated Scheduled Check-ins allow administrators to set automatic recurring check-ins that are tailored to specific teams or work site schedules. For example, a group of loggers are scheduled to be at a remote job site Monday through Friday from 8:30 AM to 5:00 PM. An administrator can now schedule both days of the week and the time of the day that multiple check-ins could occur on a daily, weekly, or monthly basis, while leveraging EVERYWHERE multi-channel notifications complete with time-stamped location information. 

Remote Check-ins provide remote personnel with increased check-in flexibility. Deployed personnel can now set up their individualized check-in schedule remotely. The solution uses Garmin inReach for Iridium satellite communications with EVERYWHERE Always Connected™ software. If an unexpected situation occurs while outside cellular coverage, remote personnel can initiate their check-in schedule and feel confident that any missed check-in or report of “Not Safe” will immediately trigger an EVERYWHERE hub alert, as well as multi-channel notifications.  

“Scheduled and Remote Check-ins provides us the flexible monitoring we need for our remote personnel.” - Forestry Company Management 

 

EVERYWHERE not only developed this customer-driven innovation to automate duty of care for their lumber industry client, but they also ensured a seamless transition to the EVERYWHERE platform. The dedicated EVERYWHERE Customer Success Team for Custom Deployment Plans and Onboarding Sessions walked each forestry division step-by-step through the process of transferring the devices from their legacy system onto the EVERYWHERE platform. Throughout the implementation process, EVERYWHERE kept the forestry company’s leadership aware of their progress through weekly reporting metrics and daily touchpoints. 

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