Enterprise and Government organizations unlock the power of EVERYWHERE Professional Services.

The Challenge

A security operations center within a large NGO was facing logistical challenges ensuring their thousands of global travelers were connected and protected. Though the operations center had well-outlined processes and procedures, they did not have the capacity and expertise to implement satellite communication solutions at a complex global scale.

EVERYWHERE Solution

The security operations center partnered with the EVERYWHERE Platinum professional services team to manage their entire global communications deployment. The EVERYWHERE professional services team quickly introduced a global onboarding and adoption plan including 24/7 connect channels and personalized account configuration.

“This is not just customer support. They are true experts in the satellite industry, focused on enhancing our existing processes and procedures with the fully integrated EVERYWHERE platform.”  

Results

The EVERYWHERE professional services team provided operational leverage to the security operations center, enabling them to focus on their most critical task – connecting and protecting their people. EVERYWHERE’s purposeful, tailored solution coupled with ready access to the EVERYWHERE team, enabled the NGO security operations team to be more efficient and allowed for direct feedback creating benefits such as a private team site.